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Norfolk Community Services Board

7447 Central Business Park Drive
Norfolk, VA 23513

(757) 756-5600

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Contact Information

Main
(757) 756-5600
Phone Emergency
(757) 664-7690

Who We Are

The mission of the Residential Services case manager is to provide short term, intensive case management to individuals in need of residential treatment services and successful discharge from services.



The service provides short-term intensive case management services, assuring the success of individuals seeking residential treatment. The case manager will manage the individual’s eligibility status for appropriate placement. Staff is in frequent contact with substance abuse detoxification and residential treatment facilities for booking bed space, conducting discharge planning, and meeting the client’s aftercare needs. The case manager also assures appropriate discharge planning and support for the individual successful return to the community.

Who We Serve

Languages Spoken
English
Service Area(s)
Norfolk City

Cost & Payment Methods

Payment Method(s)
Private Pay
,
Private Insurance
,
Medicaid
,
Medicare
Fee Structure
Sliding Scale Fee
,
Call for Information

Age Requirements
No Age Requirement
Residency Requirements
Serves residents of Norfolk City.

Available 24/7
No
Additional Availability Comments
Call center hours are Monday through Friday. Emergency services are available 24 hours per day, every day. Office hours are Monday, Tuesday, Wednesday and Friday from 8:30 am through 4:00 pm.

Intake Process
Call for an assessment.
Documents Required
Call for details
Self Refer
Yes
Provider Refer
Yes
Intake Contact Telephone
(757) 756-5600

Qualifications
Qualification Type
Licensure
Qualification Entity
Virginia Department of Behavioral Health and Developmental Services (DBHDS)
Qualification Number
241
Report Problems
Call the Agency