Accessible Transportation

Hampton Roads Transit (HRT) serves all of North and South Hampton Roads.  Public transportation on a fixed route is provided throughout the seven cities of Chesapeake, Hampton, Newport News, Norfolk, Portsmouth, Suffolk, and Virginia Beach. Routes and schedules are available to view and download from the website.  HRT offers Paratransit Services for persons with a disability who are unable to use fixed-route public transit.  Please see the website to determine eligibility.

When you receive your eligibility certification, you will receive a Paratransit ID number and card. You are required to use this number when making reservations. Reservations can be made from one (1) to seven (7) days in advance of your requested ride. You may call as early as 8:00 am until 5:00 pm the day before to schedule your ride, and reservations are taken seven (7) days a week. Paratransit Services does not accept requests for same-day reservations.  

If you will be riding with a personal care attendant (PCA) or companion (guest), please tell the reservationist. A PCA may accompany a certified user at no additional charge.  Your eligibility status must indicate that you are eligible to have a PCA travel with you.  Companions and additional guest(s) must pay the $3.50 Paratransit fare, just as you do.  If you request to have more than one companion travel with you, your request may or may not be accommodated depending on space availability.