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Community Services Board

Blue Ridge Behavioral Healthcare
611 McDowell Avenue
Roanoke, VA 24016
Phone Main: 
(540) 343-3007
Phone Emergency: 
(540) 981-9351


Who We Are

Blue Ridge Behavioral Healthcare (BRBH) is one of forty Community Services Boards established under the Code of Virginia to provide comprehensive services for individuals who have mental health disorders, intellectual disability, or substance use disorders.  We are charged also with continuously monitoring and evaluating our services to ensure their cost effectiveness and applicability to current citizen needs. BRBH operates multiple programs throughout the Roanoke Valley with over 400 employees working to provide or support our services. 

Who We Serve

Languages Spoken:
 Call if translation is needed
Service Area(s):
 Botetourt County,
 Craig County,
 Roanoke County,
 Roanoke City,
 Salem City


Payment Method(s): 
Private Pay
Private Insurance
Fee Structure: 
Call for Information

When and How

Office Hours: 
Currently open!
Monday - Friday: 8:00 am-5:00 pm
Available 24/7: 
Age Requirements:
 No Age Requirement
Family : 
Other Eligibility Criteria: 
Serves individuals with behavioral health, substance use and developmental disability needs.
Intake Process: 
Call the Access Center or walk in at The Burrell Center, located at 611 McDowell Avenue, Roanoke, Virginia 24016. Children and youth may walk-in for screening without an appointment between 8:30 AM and 3:00 PM Monday through Friday. There are extended walk-in hours for children and youth intakes on Tuesdays until 4:30 PM. The children and youth entrance to the Access Center is on the left side of the main Burrell Center building, highlighted by a Children’s Access Center sign. The adult entrance remains through the main Burrell doors in the center of the building.
Documents Required: 
Call for details
Self Refer: 
Provider Refer: 
Intake Contact Telephone: 
(540) 343-3007
Additional Availability Comments: 
Emergency and Crisis Services are available 24 hours per day, every day.


Entity: Virginia Department of Behavioral Health and Developmental Services (DBHDS)
Number: 070
Issued: 05/01/2018
Expires: 04/30/2021
Report Problems: 
Call the Agency


Where Service is Provided: 
On Site
Accessible to Public Transportation : 
Provides Transportation to/from Service: 
Residency Requirements: 
Serves residents of the cities of Roanoke and Salem and the counties of Botetourt, Craig and Roanoke.