300 7th Street Southwest
Washington, DC 20024
(202) 637-7000
Get Directions38.8852181, -77.0214081
Contact Information
Who We Are
Metrorail provides transit service throughout the Washington DC metropolitan area. Stations and rail cars are fully accessible, and elevators are in all stations. Each station has an accessible fare vending machine with lower panels and easy-to-use instructions in Braille-raised alphabet and audio.
Extra-wide, accessible fare gates are available for customers who use wheelchairs or other mobility devices. A TTY-equipped telephone is on each mezzanine. Bumpy domes are in all key and new stations to alert customers who are blind or have low vision that they are near the edge of the platform.
The Metrorail system has six color-coded rail lines: Red, Orange, Silver, Blue, Yellow, and Green. The layout of the system makes it possible to travel between any two stations with no more than a single transfer. Metro also operates parking facilities at the 45 Metrorail stations. For information about the Metrorail Silver Line in Loudoun County, visit the website.
Fare information, trip planning, and other rider tools are available on the website.
The Metrorail, Metrobus, and local bus systems use a SmarTrip® card to pay fares. The SmarTrip® card is a permanent, rechargeable, plastic card, like a credit card, and is embedded with a special computer chip that keeps track of the value of the card. You can purchase a card, add value and passes to a card, and create and manage your online account. If you have questions about the SmarTrip®, call 888-762-7874, Monday through Friday, 7:00 AM-8:00 PM.
The emergency contact telephone number connects to the Metro Police. Text Message police contact is 696873.
Who We Serve
Cost & Payment Methods
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