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The SPAN Center

1300 Semmes Avenue
Richmond, VA 23224

(804) 672-4495

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37.5241927, -77.4489537

Contact Information

Main
(804) 672-4495
TTY/TTD
(804) 343-3008

Who We Are

Ride Connection is a mobility management program, funded in part by the Virginia Department of Rail and Public Transportation, to help older adults and persons with disabilities have the knowledge of and access to transportation to help them age safely at home and live a healthy, connected life.

The ride counselors offer transportation education, travel training, and referrals to local transportation providers. For those who meet eligibility requirements, Ride Connection may also be able to provide two (2) round-trip rides to medical appointments for persons living in the service area.

Who We Serve

Languages Spoken
English
,
Language Line available
Service Area(s)
Charles City County
,
Chesterfield County
,
Goochland County
,
Hanover County
,
Henrico County
,
New Kent County
,
Powhatan County
,
Richmond City

Cost & Payment Methods

Fee Structure
Call for Information

Age Requirements
60+
Other Eligibility Criteria
Anyone is able to receive education and transportation counseling. ELIGIBILITY for Medical Transportation Older Adults (age 60+) living and traveling in the service area. For individuals needing a ride to medical appointments through Ride Connections, please note: You must enroll in the program. Individuals who receive transportation benefits through Medicaid or insurance OR have access to other options are not eligible for rides to medical appointments. Once enrolled, they require seven (7) days' notice to schedule rides, which are subject to availability. Riders are asked to pay for a portion of the cost, based on a sliding scale, determined by the Virginia poverty scale.

Available 24/7
No

Intake Process
Call (804) 672-4495 for more information and enroll in the program or for transportation resources in your area.
Self Refer
Yes
Provider Refer
Yes
Intake Contact Telephone
(804) 672-4495