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Alexandria Department of Transportation

421 King Street
Alexandria, VA 22314

(703) 746-4084

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Contact Information

Main
(703) 746-4084

Who We Are

Transportation & Environmental Services/Mobility Services Division is the City of Alexandria's specialized curb-to-curb transportation service for residents of the City of Alexandria and visitors who cannot use regular transit buses or rail due to their disability. Accommodations are made for visitors with disabilities for a cumulative 21 day period, during a 365 day period beginning with the visitor's first use of service during the 365 day period. Visitors must present documentation that they are eligible to receive ADA paratransit services in the jurisdiction in which they reside. Trips are provided by taxicabs and wheelchair accessible vans. DOT provides service throughout the City of Alexandria, City of Falls Church, Arlington County, Fairfax County and Fairfax City.



DOT trips are scheduled on an advance reservation basis. Trips should be scheduled no later than one day in advance and can be scheduled up to 14 days prior to the day of the trip.  A Personal Care Attendant (someone to assist you while traveling), rides with you at no charge.

The DOT application may also be downloaded from the website.

Who We Serve

Languages Spoken
English
Service Area(s)
Alexandria City

Cost & Payment Methods

Fee Structure
Fee Range

Age Requirements
No Age Requirement
Family
Yes
Residency Requirements
Residents and visitors of the City of Alexandria.
Other Eligibility Criteria
Residents and visitors of Alexandria with a medically certified disability.

Available 24/7
No
Additional Availability Comments
DOT Service operates seven days a week: Monday - Thursday 5:00 am to 11:30 pm; Friday: 5:00 am to 1:00 am; Saturday: 7:00 am to 1:00 am; Sunday 8:00 am to 11:00 pm.

Intake Process
Contact Mobility Services at 703-746-4084 for an application or download one from the website. A medical certification is required. Ride reservations are accepted after the application has been approved. Customer Service assistance is available from 7:30 am until 4:30 pm Monday - Friday. DOT trips are scheduled on an advance reservation basis.
Documents Required
Call for details
Self Refer
Yes
Intake Contact
Paratransit Coordinator
Intake Contact Telephone
(703) 746-4084

For Transportation Providers Only:

We can accommodate riders with:
Hearing Impairment
,
Manual wheelchairs
,
Personal Care Attendants
,
Powered wheelchairs
,
Scooters
,
Vision Impairment

Report Problems
Call the Agency