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City of Richmond Department of Social Services

4100 Hull Street Road
Richmond, VA 23224-1745

(804) 646-7212

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Contact Information

Main
(804) 646-7212

Who We Are

Cardinal Care Medicaid is the federally funded medical care program for Virginia individuals who are elderly, blind, disabled, dependent children, and pregnant women. The program offers medical coverage for doctor visits, emergency room visits, hospitalization, prescriptions, medical supplies and equipment, nursing home costs, and home health care. The level and scope of coverage vary. 



To be eligible, individuals must meet income and resource requirements. Supplemental Security Income recipients are generally eligible for full coverage. Aged, blind, and disabled individuals with incomes less than 80 percent of the federal poverty level may also be eligible for full coverage. Pregnant women and children under the age of 19 may be eligible if their income is less than 133 percent of the federal poverty level. Medicare Part A recipients with income less than 120 percent of the federal poverty level may also be eligible for limited services based on income and resources.



For more information on the services available or to report suspected abuse, neglect, or exploitation of an adult, please call 804-646-7405. To report at night or on weekends, call 1-888-832-3858.

Who We Serve

Languages Spoken
English
Service Area(s)
Richmond City

Cost & Payment Methods

Fee Structure
No Fee

Age Requirements
No Age Requirement
Other Eligibility Criteria
Residency, income and resources guidelines

Available 24/7
No

Intake Process
Call the office for more information or to schedule an appointment. An application is available online.
Self Refer
Yes
Provider Refer
Yes

Report Problems
Call the Agency