Emergency Mental Health Services

Chesterfield County Department of Mental Health Support Services

6801 Lucy Corr Drive
Chesterfield, VA 23832

(804) 748-1227

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Contact Information

Main
(804) 748-1227
Phone Emergency
(804) 748-6356
TTY/TTD
(804) 768-7200
Visit Website Visit Program

Who We Are

The Chesterfield County Mental Health Support Services (CCMHSS) offers Emergency Behavioral Health Services. The staff are specialists that assist individuals who are having serious, life-threatening behavioral health problems. Immediate attention is given to problem solving, safety planning and assessing risk factors. Staff evaluate the risk of potential harm to oneself, others, or the inability to care for oneself as a result of a serious behavioral health needs. In addition, staff access whether an individual requires immediate psychiatric hospitalization. Emergency Services staff provide information and recommendations to callers on how to de-escalate crisis situations. As needed, Emergency Services staff also refer individuals to other agencies or community services for additional support 

Unlike general emergency calls which are handled by 911, calls to Emergency Services have a significant behavioral health component.

Emergency services provides:

  • Screening and assessment;
  • Crisis counseling and intervention;
  • Safety planning;
  • Coordination with other professionals. 

Who We Serve

Languages Spoken
English
Service Area(s)
Chesterfield County

Cost & Payment Methods

Payment Method(s)
Private Pay
,
Private Insurance
,
Medicaid
,
Medicare
Fee Structure
Call for Information

Age Requirements
No Age Requirement
Family
No
Residency Requirements
Serves Chesterfield County residents or people located in Chesterfield County.
Other Eligibility Criteria
Serves individuals who are at significant risk for harm due to their behavioral health problem.

Available 24/7
Yes
Additional Availability Comments
Emergency crisis intervention services are available 24 hours per day, every day. Regular office hours are Monday through Thursday from 8:30AM-9:00PM and Fridays from 8:30AM-5:00PM.

Intake Process
Call for an assessment 24 hours per day, every day.
Documents Required
Call for details
Self Refer
Yes
Provider Refer
Yes
Intake Contact Telephone
(804) 748-6356

Qualifications
Qualification Type
Licensure
Qualification Entity
Virginia Department of Behavioral Health and Developmental Services (DBHDS)
Qualification Number
222
Qualification Type
Certification
Qualification Entity
Commission on Accreditation of Rehabilitation Facilities (CARF)
Report Problems
Call the Agency
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