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Williamsburg Area Transit Authority (WATA)

7239 Pocahontas Trail
Williamsburg, VA 23185

(757) 220-5493

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37.2566369, -76.6716705

Contact Information

(757) 220-5493

Who We Are

Williamsburg Area Transit Authority (WATA) provides fully accessible fixed-route buses on all routes for all our customers. These buses kneel to the ground making the first step easier and safer to use. The buses have integrated ramps in the entryway to provide a smooth transition into the bus and a flat floor to the seat. The buses provide up to two wheelchair spaces to be properly secured to the bus for a safe ride. The Trolley and smaller Body-on-Chassis buses offer a wheelchair lift providing a flat transition into the buses with space for up to two wheelchairs. ADA Paratransit Application can be found online.

Williamsburg Area Transit Authority provides a shared-ride Paratransit service to those individuals who are unable to use the fully accessible fixed-route buses. This is a shared-ride door-to-door transit service provided in a service area including 3/4 of a mile from all the regular bus routes. Trips for all individuals must be scheduled on a first come first served basis at least one business day in advance.

Who We Serve

Languages Spoken
Service Area(s)
James City County
Newport News City
Surry County
Williamsburg City
York County

Cost & Payment Methods

Payment Method(s)
Cash only
Fee Structure
Fixed Fee

Age Requirements
No Age Requirement
Residency Requirements
Serves individuals in the Williamsburg Area.
Other Eligibility Criteria
Must have mental or physical disability that prevents use of accessible, fixed-route transportation. Applications are evaluated by Americans with Disabilities Act guidelines.

Available 24/7
Additional Availability Comments
Visit the website or use the app to find ride route times.

Intake Process
Complete the application form that is available on the website. After application approval, rides must be scheduled at least one business day in advance.
Documents Required
Call for details
Self Refer
Provider Refer
Intake Contact Email

For Transportation Providers Only:

We can accommodate riders with:
Escorts (with paid fare)
Manual wheelchairs
Powered wheelchairs
To accommodate riders, we offer:
Flip-up seats to accommodate wheelchairs
Lift equipped vehicle(s)
One-on-one staff assistance
Wheelchair on the vehicle

Report Problems
Call the Agency