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Deaf and Hard of Hearing Services Center

P.O. Box 20444
Roanoke, VA 24015

(540) 266-3053

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37.2709704, -79.9414266

Contact Information

(540) 266-3053
(540) 266-3053

Who We Are

The Technology Assistance Program (TAP) provides adaptive telecommunication equipment to qualified applicants whose hearing loss or disabilities prevent them from using a standard telephone. Applicants must be a resident of Virginia and meet current financial guidelines.

Equipment is provided to qualified individuals on a Loan-to-Own (L2O) basis. This gives qualified recipients up to 30 days to decide whether to keep, exchange, or return the equipment. If following the 30-day period, the recipient feels the device enables him or her to successfully communicate over the phone, he or she retains ownership of the device.

Assistive devices available are: TTYs (text telephones), Amplified telephones, Voice Carry Over phones, Captioning telephones, outgoing speech amplifier phones, signalers for the phone and door, hearing carry-over phones and other devices by special request.

Outreach Providers working with the Virginia Department for the Deaf and Hard of Hearing can provide you with additional information. Training on use of the equipment is available. TAP participants can apply for new equipment every four years.


Who We Serve

Languages Spoken
Service Area(s)
Alleghany County
Botetourt County
Covington City
Craig County
Floyd County
Franklin County
Giles County
Montgomery County
Pulaski County
Radford City
Roanoke City
Roanoke County
Salem City

Cost & Payment Methods

Fee Structure
Call for Information

Age Requirements
No Age Requirement
Other Eligibility Criteria
Call for more information.

Available 24/7

Intake Process
Call the office. Text number is 484-924-0031
Self Refer
Provider Refer
Intake Contact Email

Report Problems
Call the Agency