Accessible Transportation

Harrisonburg Paratransit is a specialized public transportation service that operates within the City of Harrisonburg for persons who have disabilities as described in the Americans with Disabilities Act. Wheelchair-accessible vehicle service is offered for trips within the City of Harrisonburg.

The Department of Transportation Americans with Disabilities Act (ADA) was signed into federal law in 1990. This is a civil rights law that requires all public entities operating fixed-route transit to provide complementary paratransit to persons with disabilities. Eligibility is to be strictly limited to certain categories of individuals. 

Passengers who require a Personal Care Assistant (PCA) will be allowed such assistance at no extra cost. Paratransit cards will be marked to acknowledge this requirement. Call to see if there is a fee for a personal companion. Drivers are not allowed to enter homes or destinations to assist passengers or to assist with packages. Service is curb-to-curb only.

All persons who use this service must be issued a paratransit card. Applications are available in the Public Transit office located at 475 E. Washington Street. You may request an application through the mail by contacting Cheryl Spain or downloading the application.