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Washington Metropolitan Area Transit Authority (Metro)

300 7th Street SW
Washington, DC 20024

(202) 637-7000

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Contact Information

Main
(202) 637-7000

Who We Are

Washington Metropolitan Area Transit Authority offers multiple avenues of transportation. Buses, railways, biking, fixed routes, and paratransit options. Visit the website to download the application for Reduced Fare Accessibility trips.

You may submit feedback online with the comment form; by mail to 300 7th Street, SW Washington, DC 20024; in person; or with Live Chat Monday-Friday 7 am - 7 pm.

If you have lost an item within the Metrorail or Metrobus systems you can report either online with the Lost and Found Form, or you may call the Lost and Found office at (202) 962-1195.

For travel information: (202) 637-7000

Customer Relations: (202) 637-1328

SmarTrip Cards: (888) 762-7874

Who We Serve

Languages Spoken
English
Service Area(s)
Alexandria City
,
Arlington County
,
Fairfax City
,
Fairfax County
,
Falls Church City
,
Washington DC

Cost & Payment Methods

Payment Method(s)
Private Pay
Fee Structure
Fee Range

Age Requirements
No Age Requirement

Available 24/7
No

Intake Process
Visit the website for fare information, schedules, and more
Self Refer
Yes
Provider Refer
Yes
Intake Contact
SmarTrip Customer Support
Intake Contact Telephone
(888) 762-7874