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Virginia Department of Veterans Services

100 Emancipation Drive Building 43, Room 114
Hampton, VA 23667

(757) 722-9961

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37.016064, -76.3337618

Contact Information

Main
(757) 722-9961
Phone Emergency
988

Who We Are

Effective July 5, 2017, all Veterans Health Administration (VHA) medical centers will be prepared to offer emergency stabilization care for former service members who present at the facility with an emergent mental health need. Under this initiative, former service members with an Other Than Honorable (OTH) administrative discharge may receive care for their mental health emergency for an initial period of up to 90 days, which can include inpatient, residential or outpatient care. During this time, VHA and the Veterans Benefits Administration will work together to determine if the mental health condition is a result of a service-related injury, making the service member eligible for ongoing coverage for that condition.  

Veterans in crisis should call the Veterans Crisis Line at 988 (press 1), or text 988. Online chat is available on the website.

 

 

 

Who We Serve

Languages Spoken
English
Service Area(s)
Charles City County
,
Gloucester County
,
Hampton City
,
Isle of Wight County
,
James City County
,
Mathews County
,
Newport News City
,
Poquoson City
,
Williamsburg City
,
York County

Cost & Payment Methods

Fee Structure
No Fee

Age Requirements
22-55
,
56-60
,
60+
Other Eligibility Criteria
Provides emergency mental health coverage to former service members with other-than-honorable (OTH) administrative discharges and with honorable discharges. 

Available 24/7
Yes

Intake Process
Call the office, text 988, or chat on the website at https://988lifeline.org/talk-to-someone-now/
Documents Required
Call for details
Self Refer
Yes
Provider Refer
Yes
Intake Contact
Pedro Ortiz
Intake Contact Email
Pedro.Ortiz@dvs.virginia.gov
Intake Contact Telephone
988

Report Problems
Call the Agency