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New River Valley Community Services

700 University City Boulevard
Blacksburg, VA 24060

(540) 961-8300

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Contact Information

Main
(540) 961-8300
Phone Emergency
(540) 961-8400

Who We Are

New River Valley Community Services offers Adult Behavioral Health Case Management Services to individuals who show evidence of severe and recurrent disability resulting from a behavioral health disorder. The disability must result in functional limitations in major life activities and individuals must be expected to require services for an extended period of time or must have undergone psychiatric treatment more intensive than outpatient services on more than one occasion.



The primary goal of case management is to help individuals maintain stability and placement within the community. Case managers assess the individual’s specific psychiatric and physical healthcare needs, in order to better connect them with available resources and supports.



Once an Individual Service Plan (ISP) has been implemented, case managers meet with the individual monthly to review services, goals, objectives and assess for any changes in needs. The Plan is person centered and is reviewed quarterly to ensure that ongoing needs are being addressed appropriately.



Case management services can be provided within the client’s community, home and the behavioral health clinic.

Who We Serve

Languages Spoken
English
Service Area(s)
Floyd County
,
Giles County
,
Montgomery County
,
Pulaski County
,
Radford City

Cost & Payment Methods

Fee Structure
Sliding Scale Fee
,
Call for Information

Age Requirements
18 and over
Family
No
Residency Requirements
Serves residents of the counties of Floyd, Giles, Montgomery and Pulaski and the City of Radford.
Other Eligibility Criteria
Serves adults with behavioral health disorders.

Available 24/7
No
Additional Availability Comments
Crisis emergency services are available 24 hours per day, every day.

Intake Process
Call for an assessment.
Documents Required
Call for details
Self Refer
Yes
Provider Refer
Yes
Intake Contact Telephone
(540) 961-8300

Qualifications
Qualification Type
Licensure
Qualification Entity
Virginia Department of Behavioral Health and Developmental Services (DBHDS)
Qualification Number
053
Report Problems
Call the Agency