Skip to main content
Carilion Clinic

390 South Main Street
Rocky Mount, VA 24151

(540) 483-5277

Get Directions

36.9941505, -79.8902885

Contact Information

Main
(540) 483-5277
Toll-Free
(800) 422-8482

Who We Are

Carilion Franklin Memorial Hospital is a 37-bed community hospital located in Rocky Mount, Virginia.  The hospital offers a wide range of medical and surgical services, including obstetrics, imaging services, rehabilitation, cardiac care, respiratory care, and convenient outpatient and emergency department services.   The hospital admits over 2100 acute patients and treats over 26,000 Emergency Room patients each year.

To apply for financial assistance, please the complete the Financial Needs Assessment Questionnaire.

Carilion uses the federal poverty guidelines (FPG) published and updated yearly in the federal register along with a financial needs assessment questionnaire (FNAQ, as developed by Carilion) to determine eligibility. Together, the family income, number of family members living on that income, and equity in real property are pertinent factors in determining how much, in the sole judgment of Carilion, a patient is reasonably able to pay for services. Patients with family income up to 400 percent of FPG with no more than $100,000 equity in real property are eligible for a financial assistance discount.

All patients who are able will be expected to pay for their own healthcare services to avoid shifting the burden for their care to other patients and the general public.

The financial assistance policy should have no impact on the collection policies and practices with regard to those balances that do not qualify for financial assistance. Failure to honor payment arrangements on amounts exceeding the financial assistance adjustment may result in the total financial assistance being revoked.

- See more at: http://www.carilionclinic.org/billing/charity-care#sthash.l6GENPHq.dpuf

Carilion Clinic is committed to providing quality healthcare to all, regardless of their ability to pay. The Financial Assistance Policy is designed to allow relief of all or part of the charges that exceed a patient's reasonable ability to pay.

To apply for financial assistance, please the complete the Financial Needs Assessment Questionnaire.

 

Who We Serve

Languages Spoken
English
Service Area(s)
Franklin County
,
Henry County
,
Martinsville City
,
Patrick County

Cost & Payment Methods

Payment Method(s)
Private Pay
,
Private Insurance
,
Medicaid
,
Medicare
Fee Structure
Fee Range

Age Requirements
No Age Requirement

Available 24/7
Yes

Intake Process
Walk in ER; call for information; visit the website for information.
Self Refer
Yes
Provider Refer
Yes

Qualifications
Qualification Type
Accreditation
Qualification Entity
Joint Commission on the Accreditation of Healthcare Organizations
Qualification Number
HCO ID: 6393
Report Problems
Call the Agency