Contact Information
Main
(540) 887-3200
Toll-Free
(866) 274-7475
Phone Emergency
(540) 885-0866
Who We Are
A program of Valley Community Services Board, Case Management provides support and therapeutic intervention for individuals with significant behavioral health issues. Case managers provide services including:
- Coordinating testing and assessment,
- Assisting individuals to find necessary resources and supports,
- Planning for services and supports,
- Coordinating services for the Individual Service Plan (ISP),
- Enhancing community integration,
- Connecting with contacts to help meet ISP goals,
- Serving as the primary behavioral health contact,
- Facilitating timely service delivery.
Who We Serve
Languages Spoken
English
Service Area(s)
Augusta County
,
Highland County
,
Staunton City
,
Waynesboro City
Cost & Payment Methods
Payment Method(s)
Private Pay
,
Private Insurance
,
Medicaid
,
Community Living Waiver
,
Medicare
,
Tricare
Fee Structure
Sliding Scale Fee
,
Call for Information
Age Requirements
18 and over
Family
No
Residency Requirements
Serves residents of the Counties of Augusta and Highland and the Cities of Staunton and Waynesboro.
Other Eligibility Criteria
Serves adults diagnosed with serious behavioral health issues.
Available 24/7
No
Additional Availability Comments
Crisis emergency services are available 24 hours per day, every day by calling (540) 885-0866, (540) 943-1590 or (866) 274-7475. The Walk-In Clinic hours are Monday, Tuesday and Thursday from 8:15 AM until 10:00 AM and Wednesday and Friday from 1:45 PM until 3:30 PM.
Intake Process
Call the Client Services Department to request an intake appointment or come in person to the main office on Monday, Tuesday or Thursday from 8:00 AM to 3:00 PM and request an appointment. An intake appointment will be scheduled the same day or at your earliest convenience. Some children's services may be scheduled over the phone. Bring your identification, insurance or financial information. A videophone is available by calling (540) 416-0115.
Documents Required
Picture ID
,
Income verification
Self Refer
Yes
Provider Refer
Yes
Intake Contact
Client Services
Intake Contact Telephone
(540) 887-3200
Qualifications
Qualification Type
Licensure
Qualification Entity
Virginia Department of Behavioral Health and Developmental Services (DBHDS)
Qualification Number
105
Report Problems
Call the Agency