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Hampton Roads Transit

2 West Pembroke Avenue
Hampton, VA 23669

(757) 222-6100

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Contact Information

Main
(757) 222-6100
TTY/TTD
(757) 722-8427

Who We Are

The Hampton Roads Transit (HRT) Light Rail in Norfolk (The Tide) extends 7.4 miles from the Eastern Virginia Medical Center complex east through downtown Norfolk to Newtown Road at the border of Virginia Beach. It is served by 11 stations and four park-and-ride lots. Parking is free.  Individuals who need to access the Right of Way of the Tide Light Rail System must successfully complete Track Access Safety Training facilitated by HRT Light Rail Operations.

 

 Schedule information, as well as fare information, can be found on the website. Tickets can be purchased at all ticket vending machines, at select retail outlets, and online.  All HRT vehicles, except light rail, are equipped with electronic fare boxes. Fare boxes accept cash, coins, and GoPasses. Fare boxes and/or vehicle operators cannot make change, so please have the exact fare when boarding. All sales are final. HRT does not give refunds on any purchases

Passengers with disabilities or Medicare card holders are eligible to ride at a discounted rate when an HRT Half Fare Identification card, Americans with Disabilities Act certification card, or a valid Medicare card and photo identification are displayed. Youth (under age 18) are eligible to ride at a discounted rate when a valid driver’s license, or state-issued or current school identification card with a photo is displayed. Older adults are eligible to ride at a discounted rate when an HRT Half Fare Identification card or government-issued photo identification card with proof of age is displayed.

Who We Serve

Languages Spoken
English
,
Spanish
Service Area(s)
Norfolk City
,
Virginia Beach City

Cost & Payment Methods

Payment Method(s)
Private Pay
Fee Structure
Fixed Fee

Age Requirements
No Age Requirement
Family
Yes
Other Eligibility Criteria
Serves the general public.

Available 24/7
No
Additional Availability Comments
Hours are customer service telephone hours. Holiday hours are 9:00AM-4:00PM. Transportation schedule hours are available on the website.

Intake Process
Call for information or purchase a ticket at all ticket vending machines, at select retail outlets, and online.
Self Refer
Yes
Intake Contact Email
customerservice@hrtransit.org
Intake Contact Telephone
(757) 222-6100

For Transportation Providers Only:

We can accommodate riders with:
Manual wheelchairs
,
Powered wheelchairs

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