Metrobus

Washington Metropolitan Area Transit Authority (Metro)

300 7th Street Southwest
Washington, DC 20024

(202) 637-7000

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Contact Information

Main
(202) 637-7000
TTY/TTD
(202) 962-2033
Visit Website Visit Program

Who We Are

Metrobus provides bus service throughout the entire Washington DC metropolitan area. Bus timetables, route maps, fare and payment information, and a Trip Planner tool are available on the website.  

All buses are accessible (low floor ramp or lift-equipped). There are two wheelchair securement areas on each bus. Most buses are equipped with an audio stop announcement system, which identifies major intersections, landmarks, and transfer points, along with a visual display. Visit the website's Metrobus Accessibility Features for information about accessibility.

Additional contacts:

  • SmartTrip® (888)762-7874  Available 7:00 AM-8:00 AM, Monday through Friday, except Thanksgiving, Christmas, and New Year's Day.
  • Transit Police (202)962-2121 via Text Message 696873 (MyMTPD)
  • ID Cards for Riders with Disabilities (202)962-2700 TTY (202)962-2033
  • SmarTrip® Cards for Senior Citizens (888) 762-7874

Who We Serve

Languages Spoken
English
Service Area(s)
Alexandria City
,
Arlington County
,
Fairfax City
,
Fairfax County
,
Falls Church City
,
Washington DC

Cost & Payment Methods

Payment Method(s)
Private Pay
Fee Structure
Fee Range

Age Requirements
No Age Requirement

Available 24/7
No
Additional Availability Comments
Hours are for customer information center. Bus timetables are available on the website.

Intake Process
Call for information, visit the website, and wait at the designated bus stop signs.
Documents Required
Call for details
Self Refer
Yes
Provider Refer
Yes
Intake Contact Telephone
(202) 637-7000

For Transportation Providers Only:

We can accommodate riders with:
Guide Animals
,
Hearing Impairment
,
Manual wheelchairs
,
Powered wheelchairs
,
Vision Impairment
To accommodate riders, we offer:
Lift equipped vehicle(s)
,
Ramp(s)
,
Staff training on assisting people with mobility problems
,
Visual announcements
,
Voice announcements
,
Wheelchair on lift for people with mobility problems

Report Problems
Call the Agency
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