Door-to-Door Community Transportation, RATS

Rockbridge Area Transportation System (RATS)

712 North Main Street
Lexington, VA 24450

(540) 463-3346

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Contact Information

Main
(540) 463-3346
Email
accounting.rats@rockbridge.net
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Who We Are

RATS provides on-demand, door-to-door service that is safe, reliable, and affordable.  Anyone living in the Rockbridge area can ride for any reason. Simply call 48 hours in advance of your need. A sliding fare scale based on income is used. They specialize in transport for the elderly, isolated, low-income, and people with disabilities for the purpose of healthcare, employment, critical errands, shopping, community involvement, and social activities.

Rides are also available to regional medical centers in Roanoke, Charlottesville, Fishersville, and elsewhere. Medicaid riders call the Modivacare reservation line at 1-866-386-8331 and make Medicaid healthcare trip reservations at least 7 days in advance. All licenses, operating authorities, and insurance are in place and all drivers are certified to transport Medicaid clients.

Who We Serve

Languages Spoken
English
Service Area(s)
Alleghany County
,
Bath County
,
Buena Vista City
,
Lexington City
,
Rockbridge County

Cost & Payment Methods

Payment Method(s)
Private Pay
,
Medicaid
Fee Structure
Fee Range

Age Requirements
No Age Requirement

Available 24/7
No
Additional Availability Comments
Drivers are often available very early in the day and until late in the evening. Please call at least 48 hours in advance so they can accommodate your request.

Intake Process
Call the main number to schedule a ride.
Self Refer
Yes
Intake Contact Email
accounting.rats@rockbridge.net
Intake Contact Telephone
(540) 463-3346

Report Problems
Call the Agency
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