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Roanoke City Department of Social Services

1510 Williamson Road NE
3rd Floor
Roanoke, VA 24012

(540) 853-2591

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Contact Information

Main
(540) 853-2591

Who We Are

The Roanoke City Department of Social Services can determine Cardinal Care Medicaid eligibility.  Cardinal Care Medicaid is the federally funded medical care program for Virginia individuals who are elderly, blind, disabled, dependent children, and pregnant women. The program offers medical coverage for doctor visits, emergency room visits, hospitalization, prescriptions, medical supplies and equipment, nursing home costs, and home health care. The level and scope of coverage vary.



To be eligible, individuals must meet income and resource requirements. Supplemental Security Income recipients are generally eligible for full coverage.

CommonHelp is the Virginia Department of Social Services' fast and easy way to screen and apply for many benefit programs, including Medicaid application.  Visit the CommonHelp site.

 

 

Who We Serve

Languages Spoken
English
Service Area(s)
Roanoke City

Cost & Payment Methods

Fee Structure
No Fee

Age Requirements
No Age Requirement
Family
Yes
Residency Requirements
Serves residents of the City of Roanoke.
Other Eligibility Criteria
Based on residency, income and resources

Available 24/7
No
Additional Availability Comments
Applications for Crisis Intake Services are taken Monday through Thursday, 8:30 AM - 2:00 PM. Intake may be closed earlier due to the volume of applicants. Applicants must apply in person (no telephone interviews) and will be seen on a first-come, first-serve basis.

Intake Process
Call to schedule an appointment or email; visit the website; schedule an appointment; complete an application. You can also visit CommonHelp
Documents Required
Call for details
Self Refer
Yes
Provider Refer
Yes
Intake Contact Email
humanservices@roanokeva.gov
Intake Contact Telephone
(540) 853-2591

Report Problems
Call the Agency