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Mental Health Warm Line

Mental Health America of Virginia
2008 Bremo Road, Suite 101
Richmond, VA 23226
Phone Main: 
(804) 257-5591
Phone Fax: 
(804) 447-7786
Phone Toll-Free: 
(866) 400-6428
Phone Emergency: 
(000) 000-0988

Contact

info@mhav.org
Handle: 
https://twitter.com/MHAofVirginia

Who We Are

A Warm Line is a peer-run support line for individuals residing in Virginia who need someone to listen with non-judgmental compassion and/or receive referrals for behavioral health services in Virginia when requested. Peer operators can provide local, state and national resources to assist callers in their recovery. The message of hope is emphasized, because operators themselves offer living examples of personal accomplishment and achievement of wellness. The peers at Mental Health America of Virginia (MHAV) are not licensed professionals, medical providers or legal advisors. Additionally, the staff and volunteers at MHAV maintain strict confidentiality and do not divulge personally identifying information regarding a caller.

 A Warm Line is not a Hotline, which is for individuals in need of emergency services.

If you are in crisis call the 988 Suicide & Crisis Lifeline.  988 is a national network of local crisis centers that can provide free and confidential emotional support to those in suicidal crisis or emotional distress. 988 is available 24 hours a day,  Lifeline Chat is a service of the 988 Suicide & Crisis Lifeline.

Who We Serve

Languages Spoken:
 English,
 Spanish
Service Area(s):
 Statewide

Cost

Fee Structure: 
No Fee

When and How

Office Hours: 
Currently open!
Monday - Friday: 9:00 am-5:00 pm
Available 24/7: 
No
Age Requirements:
 No Age Requirement
Intake Process: 
Please call for additional information or call 988. Línea de Prevención del Suicidio y Crisis 1-888-628-9454
Response Time: 
24 hours
Self Refer: 
Yes
Provider Refer: 
Yes
Intake Contact: 
General Staff
Intake Contact Email: 
info@mhav.org
Intake Contact Telephone: 
(866) 400-6428

Quality

Report Problems: 
Call the Agency

Accessibility

Where Service is Provided: 
Website
Telephone