Western Tidewater Community Services Board
1000 Commercial Lane
Northgate Building, Godwin Commerce Park
Suffolk, VA 23434
(757) 942-1069
Get DirectionsContact Information
Main
(757) 942-1069
Phone Emergency
(757) 925-2484
Who We Are
Western Tidewater Community Services Board (WTCSB) offers the Children's Mobile Crisis Program. The program is an emergency behavioral health service for children and adolescents under the age of 21. When a crisis arises in which the youth's behaviors, putting them at risk of hurting themselves or others or when a parent is not able to resolve the situation, Mobile Crisis Clinicians provide intervention in the home, at school or in the community.
Mobile Clinicians complete the following services:
- assesses the youth for immediate safety;
- include the parent or guardian in treatment work with the client and family to de-escalate the crisis;
- provide the family with appropriate referrals and contact information and as appropriate, complete an intake for behavioral health services;
- help the family develop an individualized safety plan;
- contact the individual's family for ongoing support to continually assess the client's safety for up to 15 days.
Who We Serve
Languages Spoken
English
,
Call if translation is needed
Service Area(s)
Franklin City
,
Isle of Wight County
,
Southampton County
,
Suffolk City
Cost & Payment Methods
Payment Method(s)
Private Pay
,
Private Insurance
,
Medicaid
Fee Structure
Sliding Scale Fee
,
Call for Information
Age Requirements
0-5
,
6-12
,
13-21
Family
Yes
Residency Requirements
Serves residents of and people located in the cities of Franklin and Suffolk and the counties of Isle of Wight and Southampton.
Other Eligibility Criteria
Serves children and adolescents younger than age 21.
Available 24/7
Yes
Additional Availability Comments
Regular business hours are Monday-Friday 8:30 AM - 5:00 PM. Emergency Services are available 24 hours per day, 365 days per year.
Intake Process
Call for an intake and assessment appointment. Walk-ins accepted Monday-Thursday 8:00 AM-2:00 PM. Please bring proof of insurance and disability also.
Documents Required
Call for details
,
Picture ID
,
Proof of income
,
Social Security card
Self Refer
Yes
Provider Refer
Yes
Intake Contact Telephone
(757) 925-2484
Qualifications
Qualification Type
Licensure
Qualification Entity
Virginia Department of Behavioral Health and Developmental Services (DBHDS)
Qualification Number
084
Report Problems
Call the Agency