Case Management, Behavioral Health

Norfolk Community Services Board

7447 Central Business Park Drive
Norfolk, VA 23513

(757) 756-5600

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Contact Information

Main
(757) 756-5600
Phone Emergency
(757) 664-7690
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Who We Are

Norfolk Community Services Board (CSB) Case Managers provide assistance to individuals and their families to access services and supports that are essential to meeting their basic needs identified in the individualized service plan (ISP), which include not only accessing needed behavioral health, developmental disability and substance abuse services, but also any medical, psychiatric, nutritional, social, educational, vocational and employment, housing, economic assistance, transportation, leisure and recreational, legal, and advocacy services and supports that the individual needs to function in a community setting.

Who We Serve

Languages Spoken
English
Service Area(s)
Norfolk City

Cost & Payment Methods

Payment Method(s)
Private Pay
,
Private Insurance
,
Medicaid
,
Medicare
Fee Structure
Sliding Scale Fee
,
Call for Information

Age Requirements
No Age Requirement
Family
No
Residency Requirements
Serves residents of Norfolk City.
Other Eligibility Criteria
Children, Adolescents, Adults, Geriatric. Norfolk residents

Available 24/7
No
Additional Availability Comments
Call center hours are Monday through Friday. Emergency services are available 24 hours per day, every day. Office hours are Monday, Tuesday, Wednesday and Friday from 8:30 am through 4:00 pm.

Intake Process
Call for information. Walk-ins accepted.
Documents Required
Call for details
Self Refer
Yes
Provider Refer
Yes
Intake Contact Telephone
(757) 756-5600

Qualifications
Qualification Type
Licensure
Qualification Entity
Virginia Department of Behavioral Health and Developmental Services (DBHDS)
Qualification Number
241
Report Problems
Call the Agency
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